FAQ

Registration

Accessing eClaims

See Logging into and out of eClaims.

Profile updates and user access & permissions

See Profile updates

Claim submission

See Submitting claims.

Virtual services

Personal protective equipment (PPE)

Insurer’s responses and eClaims messages

For information on insurer's responses and eClaims messages, see Insurer responses and payments.

Insurer-specific (grouped by insurer)

New eClaims portal

General questions