Simply Benefits
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8AM-5PM (PST) Monday-Friday
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If a claim Acknowledgement is generated instead of an EOB response we typically take 48 hours to adjudicate and return an EOB to the provider.
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Payments will be handled via Electronic Fund Transfer (EFT).
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Not at this time.
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“Group No.” is the Policy number, and “Certificate No.” is the Member ID. These are found on the patient’s Benefits Card, aka “MyCard”.
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Yes
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Acupuncturists
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Chiropractors
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Chiropodists
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Dietitians
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Massage therapists
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Naturopathic doctors
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Occupational therapists
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Osteopaths
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Physiotherapists
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Podiatrists
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Psychologists
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Social workers
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Speech-language pathologists
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Vision care providers (opticians and optometrists)