Union Benefits
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Claims are adjudicated 24 hours a day, 7 days a week.
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Responses for predeterminations are provided in one to four weeks. Responses for rejected claims, payments and explanations of benefits (EOB) are provided within 2 to 3 business days.
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Healthcare professionals and clinics are paid by cheque every 2 to 3 business days.
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Payment statements are enclosed with the cheques.
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No, coordination of benefits is not supported.
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Only one treatment per day for the same procedure code is eligible.
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The following healthcare professionals are supported by this insurer:
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Acupuncturists
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Chiropodists
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Chiropractors
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Dietitians
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Massage therapists
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Naturopathic doctors
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Occupational therapists
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Opticians
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Optometrists
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Osteopaths
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Physiotherapists
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Physiotherapy technologists
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Podiatrists
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Psychologists
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Psychotherapists
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Social workers
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Speech-language pathologists
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Your patient’s Policy Number and Member ID.