Pacific Blue Cross*
How do I contact the insurance company?
1-866-366-0430.
What are the hours of adjudication?
Claims can be submitted 24/7.
How are we paid for claims?
Cheque or direct deposit.
What is the frequency of payment?
Cheque: 1st and 16th of the month. Direct deposit: Next business day.
If direct deposit can be set up, is a payment statement issued?
Mail statements are enclosed with the cheque. Electronic statements are posted on the provider portal.
*To submit claims for Pacific Blue Cross, please select TELUS AdjudiCare as the insurer.