UV Insurance
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Claims are adjudicated 24 hours a day, 7 days a week.
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UV Insurance will provide a response within 5 business days.
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Providers are paid by cheque or direct deposit based on the information provided when registering with TELUS.
Providers are paid twice a month.
Providers that have opted in to direct deposit are set up with paper statements. No electronic statements will be issued.
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If your patient has both primary and secondary coverage with UV Insurance, we will respond electronically to the primary coverage only. Your patient must submit a claim to UV Insurance, either online or by mail, to obtain reimbursement under their secondary coverage.
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No.
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At this time, the following healthcare professional roles can submit claims electronically:
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Acupuncturists
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Chiropodists (Ontario only)
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Chiropractors
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Dietitians
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Massage therapists
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Naturopathic doctors
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Opticians
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Optometrists
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Osteopaths
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Physiotherapists
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Physiotherapy technologists (Quebec only)
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Podiatrists
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Psychologists
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Psychotherapists
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Speech-language pathologists