MDM Insurance Services
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6 am to 12:00 am (ET)
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The claims are processed in real-time and the answer will be immediate.
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Yes, predetermination requests are accepted.
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Payments will be handled via Electronic Fund Transfer (EFT) or cheque.
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MDM issues both cheque and EFT payments each business day. EFT payments are processed within 1-2 business days depending on the financial institution.
Payment statements will be available on the TELUS Health portal.
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Yes
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No. The second claim will reject as a duplicate.
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Acupuncturists
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Chiropodists
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Chiropractors
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Dietitians
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Massage Therapists
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Naturopathic doctors
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Occupational Therapists
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Opticians
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Optometrists
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Osteopaths
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Physiotherapists
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Podiatrists
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Psychologists
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Social Workers
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Speech-language Pathologists
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Currently, MDM Insurance Services Inc does not pend claims.