GroupSource
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Claims are adjudicated 24 hours a day, 7 days a week, excluding occasional maintenance periods.
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Acknowledgements will be processed, and members sent a response, within three to five business days.
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Yes, predetermination requests are accepted.
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Payments can be made by direct deposit or cheque. If you have signed up for direct deposit through TELUS Health, you will be paid by direct deposit and a notification will be emailed to you. Direct deposit and cheque payments are made every business day.
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No, this option is not currently available.
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In this case, the second of these claims will be considered a duplicate and will be declined. Your patient should submit it manually through their Health plan.
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All eClaims-eligible healthcare provider disciplines are supported, except counsellors, dietitians, speech language pathologists, occupational therapists, and social workers.