Managing passwords

You will be prompted to change your password every four months.

  1. Click the My Account My Account icon. button within the Provider Portal header to display the My Account panel.

    My account page

  2. Click Update password.

    The Update password page is displayed.

    Update password page

  3. Enter your Current password.

  4. In the New password and Confirm new password fields, enter a password that:

    • Starts with a letter.

    • Is 8 or more characters long

    • Is a mix of numbers, lowercase letters, and uppercase letters.

    • Does not contain spaces.

    To show a password, click the Password hidden password hidden icon. button. To hide a password, click the Password shown Password shown icon. button.

  5. Click Update password.

    The following message is displayed.

    Password successfully updated message

info icon Related info

Obtaining your username

Resetting your password

Updating your security profile

Managing users

Savings Calculator