Managing passwords
You will be prompted to change your password every four months.
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Select the My Account
button within the Provider Portal header to display the My Account panel. -
Select Update password.
The Update password page is displayed.
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Enter your Current password.
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In the New password and Confirm new password fields, enter a password. Your password must be hard to guess and should:
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Be 8 or more characters long, no spaces
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Have a mix of numbers and lower/upper case letters
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Include at least 1 special character (e.g. $, #, @, !, %, ^, &, *, (, ), _)
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Not contain first/last name or username
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Not contain repetitive characters (e.g. aaa)
To show a password, select the Password hidden
button. To hide a password, select the Password shown
button. -
-
Select Update password.
The following message is displayed.


