Claim voided

This type of response is generated when the payment request has been voided (cancelled).

Claim voided response

From the Insurer response (PDF) section, you can view or save the Explanation of Benefits, or email it to the patient. You can also copy the claim information to a new claim, as described in Submitting a claim by copying a previous claim or predetermination. The Explanation of Benefits response provides the payment information that was submitted prior to the void action.

info icon Related info

Contact us

Viewing predeterminations and past claims