Johnson Inc.
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Claims are processed within one business day.
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No, electronic submissions of predetermination requests are not accepted.
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Yes, it’s possible, but it depends on the member’s insurance policy.
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You will be paid by cheque or direct deposit based on the information you provided when registering with TELUS.
Frequency: Twice a month (the 5th and the 20th of each month)
By default, you are set up with electronic statements. You will be charged a fee for cheques and/or paper statements. In order to request a paper statement, please contact Express Scripts Canada at 1-800-563-3274.
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Not at this time, as currently not supported.
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Yes, you can submit more than one claim but only the first will be paid, the second claim will be sent to an examiner for review.
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At this time, only healthcare providers registered with TELUS Health can submit expense forms electronically:
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Acupuncturists
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Chiropractors
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Massage therapists
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Naturopathic doctors
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Osteopaths
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Physiotherapists
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Vision care providers (opticians and optometrists)