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GPM Group benefits

phone icon 1-866-967-7737 #3.

24/7

Claim will be processed within a single business day.

No, electronic submissions of Predetermination requests are not accepted by the insurance company.

Yes it’s possible, but it depends on the policy the member is insured on.

Providers are paid by direct deposit based on the information provided by the provider when registering with TELUS.

For questions please contact Express Scripts Canada Call Centre 1-800-563-3274.

Yes, payment by cheque is not available.

Payments are issued twice a month, on the 5th and the 20th of each month.

No, a statement is not issued with the payment.

The provider can access and download the statement through our Provider Portal.

No, you can submit the first part electronically and the balance manually.

GPM Group Benefits card example

Yes

Expenses for the following specialized healthcare providers are supported:

  • Acupuncturists

  • Athletic therapists

  • Chiropractors

  • Chiropodists

  • Dietitians

  • Guidance counsellors

  • Kinesiologists

  • Massage therapists

  • Naturopathic doctors

  • Occupational therapists

  • Osteopaths

  • Physiotherapy technologists (Quebec only)

  • Physiotherapists

  • Podiatrists

  • Psychologists

  • Psychotherapists

  • Sexologists

  • Social workers

  • Speech language pathologists