Terminating services

Termination requests are processed within ten days.

  1. From the Provider Portal, select the Menu The Menu button button, then select Services.

    The Services window is displayed.

    Note: If you are registered as a head office with WSIB, the only service you can terminate is the WSIB service.

    The Services window

  2. Select the Terminate link to the right of the service you want to terminate.

    A dialog box similar to the following is displayed. Its name varies according to which service you are terminating.

    The Terminate eClaims service window

  3. Select Terminate.

    Your request will be processed within ten days. Until that time, you will continue to have access to the service you have requested be terminated.