Managing banking information
Some insurance companies support direct deposit reimbursements directly into providers' bank accounts. The Banking information application enables registered providers to link their banking accounts to the Provider portal, either by logging into their bank account via the Plaid application, or uploading a financial document and entering the transit, bank, and account numbers. Once the provider's bank information is set up, they can receive their payments via an Electronic Funds Transfer (EFT).
The provider's bank account must be with a registered financial institution in Canada.
Linking bank accounts
The number of bank accounts you can set up varies depending on whether you are a provider or a clinic representative, and the TELUS Health services you are signed up for. Each bank account must be linked to at least one service location. Each organization has one location, whereas each provider may work at multiple locations, including their own personal business location and associated clinic locations. As such:
-
Each organization can only have one bank account.
-
Each independent eClaims and Direct deposit provider can only have one bank account, which they must use for all addresses.
-
Each independent WSIB and Dental provider can have as many bank accounts as they have addresses and services.
