Managing banking information

Some insurance companies support direct deposit reimbursements directly into providers' bank accounts. The Email and banking information application allows registered providers to create or modify the banking information and contact email address that was provided to TELUS Health.

The Email and Banking Information application is an application within the Provider Portal that enables you, as a provider, to change the information that TELUS Health uses for your banking transactions. You can use this documentation to learn how to:

  • add or modify your bank account information

  • confirm a penny deposit

  • modify your contact information, including your email address

  • select which bank account is used by each of the locations associated to a provider

Providing direct deposit banking information enables payment directly into your bank account through an Electronic Funds Transfer (EFT) such as direct deposit. Your bank account must be with a registered financial institution in Canada.

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