Deleting a bank account

You can delete inactive (pending or expired) accounts, but not active accounts. Inactive accounts are shown with grey backgrounds and active accounts are shown with white backgrounds.

Note: To delete an active account, call TELUS. The contact phone number is included in the Instructions at the top of the column next to the Current profile heading.

1. From the Provider Portal, select the Menu button, then select Banking information.

   The Banking information window is displayed.

   

2. Select the Delete button within the panel for the account.

   The account information is deleted from the profile and the account panel is removed from the window.